![]() I did have a good stay and It was a nice change.Ħ.42km from Zazu The award-winning Hilton Lisle/Naperville hotel is centrally located in the suburb of Lisle near Chicago, IL, adjacent to the I-88 research corridor. I would recommend the staying here and I like the rooms. In the end I didn’t need the later check out, and I was happy with the overall stay. I am sure that was just my perception and pride. It could have been phrased a little more customer focused, and could have been followed up with an offer for an additional charge or an exception could have been made to encourage future business. ![]() The only personal critique Is I didn’t really like being informed I couldn’t have a 2pm check out and that my travel colleague had in front of her. I haven’t stayed in a Sheraton in years and Marriott overall not as frequent as previous years so it was a nice change. Strange, right? The bed was nice and I rested so well. As I was walking around in my socks, I was thinking, this awesome carpeting. I don’t think I have ever commented on hotel carpeting but it was so comfortable. It is what you would expect from a Sheraton, and one thing I want to note is the carpet. So the room interior overall was really nice. The breakfast was really good and I absolutely loved the omelet station. I did eat in the hotel twice during my stay. If I had not been there working I would have asked for another room but that was only because of the view. The cold water leaded a bit when turned on and was a bit difficult to turn. I don’t even know that anyone would notice but those details stand out to me. Another thing I noticed were rusty screws in the bathtub hardware and wire rack. Nothing but the rooftop and Air-conditioning units (you can see in pics). My room was on the second floor which is not something I would have chosen and the view was the absolute worst. Upon arrival provided my license, got two keys, recognized as a BONVoy member, and was on my way. I looked at the Marriott BONVoy price, and the Carlson Wagonlit rate but went with the actual Conference Rate as it was a better price but all was in about $10-$12 difference. My Check in was easy and did it on the app prior to flying to Chicago. In addition to the main hotel staff, the event staff performed in a well-choregraphed effort and handled the conference I was attending well. ![]() GRATUITIESĪll tips, whether given by cash or credit card, are non-refundable.6.21km from Zazu The hotel was nice and the front desk staff were wonderful throughout the stay. If we make you wait longer than 20 minutes, we will offer you a gift for your inconvenience and will offer the option to reschedule you for a future appointment. If we do, please know your time is respected and we promise to communicate with you. Because of this, occasionally we may be running behind. Our industry revolves around change and sometimes change means unexpected surprises. Please reach out to our management team if you feel there is a technical error in your service. Requests for color or cut adjustments must be made within one week from date of service. ![]() If you are more than 15 minutes late, we will try to complete the service or reschedule you for another time. If you are more than 10 minutes late, we may have to modify your service or have another available artist complete your service. We promise to make our best effort to fit your service into the schedule. ARRIVING LATEīusy schedules often force you to arrive late. To ensure a relaxing experience for our C’zar guests, we encourage guests to silence all cell phones. If you feel you’ve been charged a fee in error, contact our management team for review. To avoid a cancellation fee up to 100% of the services reserved, contact us directly by phone-call no later than 24 hours in advance of your scheduled spa or salon appointment(s). A cancellation notice of less than 24 hours impacts our opportunity to serve others waiting patiently & makes it difficult to accommodate others in short notice. We are incredibly reliant on your attendance now more than ever.
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